Entice Catamarans Private Charter

Terms and Conditions

Important Information

• The minimum age for children is 10 years of age. However, ages 4+ are considered upon enquiry so simply get in touch! Any guests under 18 must be able to swim.
• This is a water-based activity, for safety reasons ALL passengers must be able to swim and speak fluent English.
• This sailing adventure is only suitable for active people. A basic level of fitness and mobility is required. As a guideline, guests should be able to climb a ladder easily.
• We require a deposit paid by card to secure the booking. The remaining balance is due 2 months prior to travel and is payable by either card or bank transfer.
• Regular charters depart from Coral Sea Marina in Airlie Beach. A Hamilton Island pick up and/or drop off is available during summer months, but will incur an additional charge and a deduction of the scheduled charter time period.
• Please charge your electrical equipment before the tour. Entice has limited USB re-charging facilities. There are no power facilities onboard for items requiring 240V such as hairdryers, medical equipment, etc.
• Please contact our reservations team directly for all questions, enquiries, and bookings.

Your Responsibilities

Please advise us before booking if any passengers are under 18 years old to ensure this is the appropriate trip. 

You must reconfirm all booked tours prior to travel as specified on your voucher. If applicable, notes such as dietary requirements, pick-up locations and additional fees should also be confirmed at this time. Reconfirmations cannot be actioned through Sailing Whitsundays/Mr Travel and must be done so directly through the Service Operator as specified on each ticket.

It is your responsibility to notify us of ticket discrepancies. Please read through the details on your voucher thoroughly to ensure all details such as passenger names, ages and dates of travel on vouchers are correct.

It is the responsibility of all passengers travelling to advise both your travel agent at the time of booking and vessel check-in agent before boarding of any medical conditions including food allergies you may suffer from.

You need to allow adequate time to check-in prior to the specified departure time. 

Prices/Extra Costs

All prices are stated in Australian dollars and include GST. Surcharges over peak holiday seasons may apply. 

The Service Operator reserves the right to alter prices and extra costs. Extra costs may include EMC fees, Stingersuit/Wetsuit Hire, Luggage Storage, Insurance, Linen Hire, National Park Fees, Fuel Levies, Dietary Fees, etc. Bonds may also apply.

We will also endeavour to communicate these extra costs with you at the time of booking, and on your ticket. However, it is your responsibility to confirm which (if any) additional costs apply with each Service Operator upon reconfirming your trip.

Travel Risk/Insurance

It should be noted that adventure travel involves risk. Whilst we make every effort to safeguard clients, we cannot be responsible for personal injury or loss due to the actions of our clients which are beyond our control. We highly recommend that all clients have travel insurance covering illness, injury, loss or damage to personal belongings and not being able to travel on the confirmed date of departure. You should also ensure your travel insurance will cover special circumstances including weather events preventing guests from travelling to their tour departure destination and cancelled flights due to unforeseen circumstances. 

Merchant Fees

Please be aware operators pass on credit card merchant fees so there is a non-refundable 1% surcharge for VISA and MASTERCARD card purchases.

Other

Terms and Conditions (including the Cancellation Policy) are subject to change. The most recent versions can be found online on the relevant product pages. 

All ticket/voucher reissues attract a $20 administration fee.